The Challenge: Growing the Customer Base Without Burning Out the Team
- Growth required signing up more residential communities
- Outreach was 100% manual: reps grinding through cold-call lists
- Most calls went unanswered
- The few people who picked up rarely had time to talk
- Closing a single meeting took dozens of dials
- The process was burning out the sales team
Jelpit’s product helps residential communities collect HOA payments and reconcile their administrative billing. To grow, the team needed to sign up more communities, which meant working through huge cold-call databases. The job fell to humans calling list after list. Most numbers didn’t answer. Most people who did didn’t have time. Reps were spending days on the dialer to close a handful of meetings, and the process was burning out the team.
The Solution: A Voice AI Agent That Calls and Books Every Lead
Dapta built Jelpit a voice AI agent that takes over cold-call outreach end to end.
- Voice AI agent calls every name in the database
- Pulls lists from Jelpit’s existing channels
- Has a real conversation with each prospect to gauge interest
- Schedules a meeting directly with a human sales rep when there’s interest
- Hands the rep a pre-qualified lead with a meeting already on the calendar
Human reps no longer dial. The agent handles the volume work, and the rep’s calendar fills with pre-qualified prospects ready to talk. Reps now show up to meetings instead of hunting for them.
The Results: 7x Sales Productivity and a Team That Closes Instead of Dials
- 7x sales productivity compared to human cold-calling
- Every database now gets worked completely by the AI agent
- Reps receive only pre-qualified prospects with meetings already booked
- Agent can be built and launched in roughly an hour
- Engineering effort freed up to focus on process design instead of agent-building
- Easy to iterate because the underlying KPIs are now measurable
With Dapta, Jelpit turned cold-call outreach from a burnout problem into a measurable, repeatable system. The voice AI agent does the volume work, sales reps spend their time closing instead of dialing, and the team can iterate quickly because the process now has measurable KPIs. As Carlos put it, building the agent is no longer a technological challenge.